Alibaba Pictures denies the rumor that "a system failure caused damage to the theater" and plans to sue relevant rumor marketing accounts

on November 4, Alibaba Pictures announced that it would file a lawsuit against the "entertainment circle god complaint" on Jinri Toutiao platform, demanding that the other party stop spreading false content, apologize and claim 10 million yuan.

? on November 4th, Alibaba Pictures announced that it would file a lawsuit against the "entertainment circle god complaint" on Jinri Toutiao platform, demanding that the other party stop spreading false content, apologize and claim 10 million yuan.

on the evening of November 3, Jinri Toutiao "Entertainment Circle God complained" that thousands of cinemas had been damaged by the failure of the system of "Fire Phoenix" of Ali Pictures. After the article spread, it had a great adverse impact on Phoenix good Pictures, which is owned by Alibaba Pictures.

it is understood that Alibaba Pictures Phoenix Jiaying recently upgraded the software of the cinema-end ticketing system according to the relevant arrangements of the General Administration of Film, so as to improve the accuracy and timeliness of reporting cinema ticketing data.

"Entertainment Circle God complains" said in the article that the Phoenix Jiaying ticketing system "experienced a technical glitch in the process of upgrading. The accident involved nearly a thousand cinemas" and "attracted cinemas by means of 'raising service charges and lowering settlement prices'", but the article did not have any true sources of information and carried out smear attacks on Alibaba Pictures' products through malicious rumors, slander attacks and other ways.

in this regard, Ali Pictures said that the upgrade of Phoenix Jiaying to Phoenix Yunzhi was deployed in accordance with the requirements of the competent department, and recently it has been successfully replaced in a number of customer cinemas. The company noted that a number of rumors smearing Phoenix Yunzhi have recently appeared in the industry, which have been reported to the relevant regulatory authorities and sued through legal proceedings.

in recent years, the phenomenon of self-media and marketing accounts publishing false information on various information platforms has occurred frequently. Previously, Wanda, Midea, Kang Shifu, Baidu, mobike and other companies have also sued the relevant self-media or marketing organizations for infringing their reputation rights.

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Edit: queenie