Station B responded that members automatically renew their fees 3 days in advance: adjusted to 24 hours in advance

b responded that members will automatically renew their fees three days in advance

yesterday (November 23), the Shanghai Consumer Protection Commission released the article" we picked up the deduction period for automatic renewal of 12 apps and found that someone deducted the fee three days in advance?! supervision of the Consumer Protection Commission ". Most apps mentioned in the article set the deduction period for automatic renewal of paying members one day before the expiration of the meeting period, while Shanghai Kuanyu Digital Technology Co., Ltd. (BiliBili) deducted the fee three days in advance.

today (24th), Shanghai Consumer Protection Commission received a response from Bili Bili on" automatic renewal with deduction of 3 days in advance ". The company said that it attached great importance to it, conducted self-examination and self correction at the first time, and will immediately start to optimize it, adjusting the automatic renewal period to" deduction of 24 hours in advance and after expiration ".

the Shanghai Consumer Protection Commission affirmed the rapid response and positive attitude of BiliBili, and hoped that the relevant optimization measures of BiliBili would be launched as soon as possible, and the Shanghai Consumer Protection Commission would continue to follow up and pay attention.

(original title" station B responds to automatic renewal 3 days in advance: adjusted to 24 hours in advance and deduction after expiration ". Editor Wu Yingqiu) < /p >

[source: Zhejiang news]